Refund policy
AirwayClear 60-Day Return Policy
If AirwayClear 2.0 isn't right for you, send it back within 60 days of delivery for a full refund of the purchase price.
How it works:
- Email info@airwayclear.us with your order number within 60 days of delivery.
- We'll send you a return authorization and the return address.
- Ship the device back. You cover return shipping.
- Once we receive it, your refund goes to your original payment method within 5–10 business days.
What we accept:
- Opened or unopened. Used or unused.
- The device must be included. Missing masks or packaging are fine.
What we don't accept:
- Returns requested after 60 days from delivery.
- Devices that have been used in a real choking emergency and are damaged beyond return. (If you used it to save a life, keep it. Email us — we'll talk.)
Multi-packs: Return the full set for a full refund, or keep what you want and get a partial refund on what you send back.
Shipping costs: Original shipping is not refunded. Return shipping is on you unless the item arrived damaged or wrong — then we cover it and send a prepaid label.
Exchanges: Damaged or defective on arrival? Email us within 30 days with a photo. We'll ship a replacement free.
Questions: info@airwayclear.us