Refund policy
AirwayClear 60-Day Free Return Policy
We believe that if our product does not hold up to your standards, you should not have to pay for that. That being said, if for any reason you are unsatisfied with AirwayClear 2.0 send it back within 60 days of delivery for a full refund (we cover shipping).
How it works:
- Email info@airwayclear.us with your order number within 60 days of delivery.
- We'll send you a return authorization and the return address.
- Ship the device back. Free of charge.
- Once we receive it, your refund goes to your original payment method within 5–10 business days.
What we accept:
- Opened or unopened. Used or unused.
- The device must be included. Missing masks or packaging are fine.
What we don't accept:
- Returns requested after 60 days from delivery.
- Devices that have been used in a real choking emergency and are damaged beyond return. (If you used it to save a life, keep it. Email us — we'll talk.)
Multi-packs: Return the full set for a full refund, or keep what you want and get a partial refund on what you send back.
Shipping costs: Original shipping is not refunded. Return shipping is on you unless the item arrived damaged or wrong — then we cover it and send a prepaid label.
Exchanges: Damaged or defective on arrival? Email us within 30 days with a photo. We'll ship a replacement free.
Questions: info@airwayclear.us